Privacy policy

Privacy Policy

Last updated: 16 October 2026

Tezkya (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit tezkya.com, purchase our digital products, subscribe to our emails or contact us.

1. Who is responsible for your information?

The controller responsible for your personal information is:

Tezkya, operated by: Abdelhamid Jebary
Privacy contact: tazkiyyah.co@gmail.com

2. Information we collect

Depending on how you interact with us, we collect:

  • Contact information: Your name, email address and any billing details you provide.

  • Order information: Products purchased, payment status, transaction references, refunds and delivery or download records.

  • Communications: Information you provide when contacting us about a purchase or requesting support.

  • Subscription information: Your email preferences, consent records and subscription status.

  • Technical information: Your IP address, browser, device information and information about your interaction with our website, collected through Shopify and any enabled tools.

Payment details are processed by the payment provider you select at checkout. We receive information needed to confirm and manage your payment, but do not receive your complete payment card details.

Information may come directly from you, automatically through your use of our website, or from providers that help process payments and deliver our services.

3. How we use your information

We use your information to:

  • Process purchases and deliver digital products, download links and any emails included with your purchase.

  • Send order confirmations and essential service communications.

  • Respond to questions, resolve problems and manage refunds.

  • Send newsletters, launch announcements and promotional offers when you have subscribed.

  • Maintain website security, prevent fraud and investigate misuse.

  • Understand website performance, subject to applicable cookie consent requirements.

  • Maintain accounting records and meet legal obligations.

4. Our legal bases

Where the GDPR applies, we rely on:

  • Performance of a contract: To process your order, deliver your purchase and provide related support.

  • Consent: To send optional marketing emails and use cookies or similar technologies that require consent.

  • Legal obligations: To retain required records and respond to lawful requests.

  • Legitimate interests: To secure our store, prevent fraud and manage ordinary business communications, where these interests do not override your rights.

You can withdraw consent at any time. Withdrawal does not affect processing that took place lawfully before withdrawal.

Information required to complete a purchase is necessary to fulfil your order. Without it, we may be unable to supply the product. Marketing subscriptions are optional.

5. Sensitive information

You do not need to disclose your religious beliefs, health information, sexual history or personal struggles to purchase our products. Please avoid including unnecessary sensitive details in support messages.

Where a feature would require us to process sensitive personal information, we will first explain the purpose and obtain explicit consent where required, or identify another legally permitted basis.

6. Marketing emails

If you subscribe to our mailing list, we may send product updates, educational content, launch announcements and offers.

You can unsubscribe using the link in our marketing emails or by contacting us. Unsubscribing from marketing does not prevent us from sending essential communications about an existing order.

7. Cookies and similar technologies

Our website uses cookies and similar technologies to support functions such as checkout, security and remembering your preferences.

Where enabled, additional tools may use cookies for analytics or advertising. Where legally required, these tools will only operate after you consent. You can withdraw or change your consent through [insert cookie preferences link or instructions].

You can also manage cookies through your browser. Blocking essential cookies may affect website functionality.

Details of the cookies and providers used, their purposes and their duration are available in [insert cookie notice or cookie settings link].

8. Who we share information with

We share information where necessary with providers that help operate Tezkya, including:

  • Shopify, which hosts our store and supports checkout and order management.

  • Payment providers available at checkout.

  • Digital delivery and email providers used to deliver purchases and manage subscriptions.

  • Technical and security providers supporting our website.

  • Professional advisers and public authorities, where necessary for accounting, legal compliance or protecting legal rights.

Other providers used by Tezkya: --

Providers receive information relevant to their services. Some process information under our instructions; others, such as certain payment providers, may act as independent controllers.

You can learn more about Shopify’s processing at:
https://www.shopify.com/legal/privacy/consumers

9. International transfers

Our providers may process information outside your country, including outside the European Economic Area.

Where required, transfers are protected through recognised safeguards, such as European Commission adequacy decisions or Standard Contractual Clauses. You can contact us for information about the safeguards relevant to your data and how to obtain a copy.

10. How long we retain information

We retain information only for as long as necessary for its purpose:

  • Order and accounting records: For the period required by applicable tax and accounting law.

  • Support communications: Until the issue is resolved and for any further period reasonably necessary to handle related disputes.

  • Marketing records: Until you unsubscribe or the information is no longer needed. We may retain a minimal suppression record to respect your unsubscribe request.

  • Technical and cookie information: According to the retention periods disclosed in our cookie notice or the relevant provider’s settings.

Retention periods take account of legal requirements, the sensitivity of the information and whether it is needed for an ongoing claim.

11. Your rights

Depending on applicable law, you may have the right to:

  • Access your personal information and obtain a copy.

  • Correct inaccurate or incomplete information.

  • Request deletion of your information.

  • Restrict certain processing.

  • Receive eligible information in a portable format.

  • Object to processing based on legitimate interests.

  • Object to direct marketing at any time.

  • Withdraw consent where processing relies on consent.

To exercise your rights, contact tazkiyyah.co@gmail.com. We may request proportionate information to verify your identity. We normally respond within one month, subject to extensions permitted by law.

You may also complain to a data protection authority. In Belgium, this is the Belgian Data Protection Authority:
https://www.dataprotectionauthority.be

You can also contact the supervisory authority where you live, work or believe an infringement occurred.

12. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration and disclosure. No online service can guarantee absolute security.

13. Age restriction

Tezkya’s products and services are intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can investigate and take appropriate action.

14. Changes to this policy

We may update this Privacy Policy to reflect changes to our services, practices or legal obligations. The latest version will appear on this page with an updated date. We will provide additional notice of significant changes where legally required.

15. Contact

For privacy questions or requests concerning your personal information, contact:

Tezkya
Operator: Tezkya
Email: tazkiyyah.co@gmail.com
Address: Rue Euterpe 229. Brussels, Belgium